Entry into Tramlines is subject to body and/or bag search. We reserve the right to confiscate items and or remove persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities onsite.
We have on site 24/7 security and stewards who are there watching over things so that everyone can enjoy the festival as much as possible. Friendly but firm if you need them. They are there to protect you but promise to always be approachable and fair.
Please look after all your valuables during your time at the festival. Remember, your possessions are your responsibility, so only bring what you need – the less stuff you need to keep an eye on, the better.
Bag searches will be conducted upon entry. We ask all customers to only carry a small bag (no bigger than an A4 piece of paper) if absolutely necessary. Anyone found to be in possession of banned substances or items will be refused entry and the appropriate legal action will be taken. In this instance, no refunds will be issued. A list of these prohibited items can be found below:
All bags are subject to search on entry. To avoid lengthy queues we strongly advise that you do not bring a bag. Please allow plenty of time for queues, entry procedures, ticket checks and searches.
Bags larger than A4 in size are not permitted.
14 & Over
Anyone 14 or over is welcome to attend the festival on their own without an adult, however, you will be asked to show proof of age on entry to access the event.
We accept the following forms of ID:
13s & Under
Anyone 13 & Under must be accompanied by a responsible adult of 21 + to enter the festival.
Challenge 25 Policy
A challenge 25 policy will be in place for all alcohol sales on site.
If you look under 25, you will need valid ID to be served alcohol.
We operate a Prevent, Pursue, Protect policy. This means, Prevent illegal drugs from getting onto the site, Pursue anyone suspected of supplying illegal drugs, Protect the festival-goers.
Tramlines has a zero-tolerance drug policy. Any illegal drugs will be confiscated and the police may decide to prosecute. New psychoactive substances, Poppers, and Nitrous Oxide are also strictly prohibited and may result in ejection from the event. Searches are a condition of entry to the festival.
We really want all our festival-goers to stay safe at this year’s festival. Please don’t take any risks. You can find out all the latest information on legal highs at www.whynotfindout.org
For more information about how to stay safe head to www.talktofrank.com
If you or any of your friends are feeling unwell you can visit our on-site welfare team who will be able to help you
What to do in an Emergency
If you witness or are a victim of a crime at the event, please inform a member of our staff, stewards or security personnel who will be easily identifiable on site. The quicker an incident is reported, the quicker we can act.
If you need to contact the South Yorkshire Police to report a non-emergency crime or to provide information on a crime while at the festival, please call 101. In the unlikely event that you are unable to find a member of staff or security, please call 999.
Drinks & Food
Festival-goers are permitted to bring 1 x 500ml sealed water bottle or an empty bottle into the Main Stage arena. Free drinking water is provided on-site. Please note taking alcohol into the festival is not permitted.
Festival-goers cannot bring any food into the main arena, we have loads of amazing food vendors at the event with a huge variety of menus.
Tramlines is situated on Greenfield park land, as such, conditions during adverse weather may become hazardous. Please ensure you bring appropriate footwear and clothing to cater for the possibility of wet, muddy and slippery conditions.
During an electrical storm:
Terrorist attacks are rare in the UK, but recent events have shown that an attack could happen anywhere and without warning. Staying as calm as possible and knowing how to react in an emergency is important.
Arrive early at events to allow time for extra security measures.
Be patient with security checks and help the staff to help you. It might be inconvenient but they are there to keep you safe.
If you spot someone acting suspiciously, report it to the police or to security staff immediately, don’t leave it to someone else #ActionCountersTerrorism.
In an emergency, if you think there is an immediate risk, always call 999 and look around you for help from security or stewards – especially those with radios who can raise the alarm quickly.
Don’t leave bags unattended or anywhere they could cause a security scare.
Never agree to look after a stranger’s bags, no matter how plausible their story.
If there is an incident, please remain calm, listen to staff and any announcements. Organisers will have emergency plans to help you keep safe.
During an incident, people sometimes think that filming on phones would be good to provide evidence for Police but your safety is always the main priority, do not put yourself at risk.
Always keep some charge in your phone so that you can make a call or be contacted in an emergency
Remember, the chance of being caught in a terrorist incident is small but if it happens – RUN, HIDE, TELL.
Smoking is not allowed in the marquees but is everywhere else on the site. Please try to throw your stubs in the bins though – we’ve yet to find someone who enjoys picking them up!
The site fencing is in place to protect everyone at the event. Tampering with it is forbidden and may result in ejection from the event.