Tramlines is an event for all people, regardless of race, gender, orientation or physical ability. If something or someone makes you feel uncomfortable – no matter how small it seems – you can report it to a member of festival staff and they will work with you to make sure it doesn’t have to spoil the festival for you. Respect your fellow festival-goers and look out for each other. If you see someone behaving badly towards other people, please alert a member of festival staff.
Entry into Tramlines is subject to body and/or bag search. We reserve the right to confiscate items and or remove persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities onsite.
We have on site 24/7 security and stewards who are there watching over things so that everyone can enjoy the festival as much as possible. Friendly but firm if you need them. They are there to protect you but promise to always be approachable and fair
Please look after all your valuables during your time at the festival. Remember, your possessions are your responsibility, so only bring what you need – the less stuff you need to keep an eye on, the better.
Bag searches will be conducted upon entry. We ask all customers to only carry a small bag (no bigger than a tote bag) if absolutely necessary. Anyone found to be in possession of banned substances or items will be refused entry and the appropriate legal action will be taken. In this instance, no refunds will be issued. A list of these prohibited items can be found below:
13 and below
Anyone 13 years or below must be accompanied by a responsible adult of 21 + to enter the festival.
Challenge 21 Policy
A challenge 21 policy will be in place for all alcohol sales on site.
If you look under 21, you will need valid ID to be served alcohol.
We operate a Prevent, Pursue, Protect policy. This means, Prevent illegal drugs from getting onto the site, Pursue anyone suspected of supplying illegal drugs, Protect the festival-goers.
Tramlines has a zero-tolerance drug policy. Any illegal drugs will be confiscated and the police may decide to prosecute. New psychoactive substances, Poppers, and Nitrous Oxide are also strictly prohibited and may result in ejection from the event. Searches are a condition of entry to the festival.
We really want all our festival-goers to stay safe at this year’s festival. Please don’t take any risks. You can find out all the latest information on legal highs at www.whynotfindout.org
For more information about how to stay safe head to www.talktofrank.com
If you or any of your friends are feeling unwell you can visit our on-site welfare team who will be able to help you.
What to do in an Emergency
If you witness or are a victim of a crime at the event, please inform a member of our staff, stewards or security personnel who will all be easily identifiable on site. The quicker an incident is reported, the quicker we can act.
If you need to contact the South Yorkshire Police to report a non-emergency crime or to provide information on a crime while at the festival, please call 101. In the unlikely event that you are unable to find a member of staff or security, please call 999.
Event stewards are here to help you. Don’t be worried about asking for help in any situation, whether it’s asking for directions or to report something or someone you’re worried about.
Drinks & Food
Festival-goers are permitted to bring 1 x 500ml sealed water bottle or an empty bottle into the Main Stage arena. Free drinking water is provided on-site. Please note taking alcohol into the festival is not permitted.
Festival-goers cannot bring any food into the main arena, we have loads of amazing food vendors at the event with a huge variety of menus.
Tramlines is situated on Greenfield park land, as such, conditions during adverse weather may become hazardous. Please ensure you bring appropriate footwear and clothing to cater for the possibility of wet, muddy and slippy conditions.
During an electrical storm:
Whether you’re a first-timer or a hardened veteran, there is something on Festival Safe for everyone. Confused about what tent to buy? Wondering how you’re going to cope with the toilets? Looking for information on alcohol & other drugs? You’ll find lots of useful information on Festival Safe to make yours a festival to remember – for all the right reasons! More info here.
Admission to the event is at Ticket Holder’s risk. Tramlines Events Ltd and the Premises Licence Holder will not be held liable for any loss, injuries or damages sustained at the event including damage, theft or losses to property and motor vehicles if the cause is due to the negligence of the ticket holder or the actions of other patrons or thirds parties or force majeure.
Terrorist attacks are rare in the UK, but recent events have shown that an attack could happen anywhere and without warning. Staying as calm as possible and knowing how to react in an emergency is important.
Remember, the chance of being caught in a terrorist incident is small but if it happens – RUN, HIDE, TELL.
Smoking is not allowed in the marquees but is everywhere else on the site. Please try to throw your stubs in the bins though – we’ve yet to find someone who enjoys picking them up!
We have a dedicated highly trained first aid team on site for the whole day of the event. If you’ve got any injuries or concerns about your welfare they are more than willing to help.
The site fencing is in place to protect everyone at the event. Tampering with it is forbidden and may result in ejection from the event.