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Residents

KEY INFO

Welcome to the Tramlines Residents Page!

 

For more information regarding our ticket scheme for local residents in Hillsborough, please see below.

 

If you are a resident and would like to speak to a member of our Resident Liaison Team, please contact [email protected]. You can also sign up to the Residents Mailing List by clicking the link below, to receive all updates and news. You will not receive marketing content.

 

SIGN UP TO TRAMLINES RESIDENTS MAILER

Resident Ticket Scheme FAQs

Key Deadlines

Applications for the 2024 Residents Ticket ballot closed on 1st March 2024.

 

Applications for the 2025 festival will open again in November 2024. 

 

 

Categories Explained & Area Map

As always, we recognise that residents within close proximity to the park may be directly impacted by the festival and in areas where we deem this a possibility, we provide free or discounted resident tickets.

Category 1: Up to 2 x Weekend Tickets and 2 x Children Tickets.

Category 2: Entered into the Resident Ticket Ballot for up to 2 x Free Adult Weekend Tickets and 2 x Free Children tickets.

Category 3: Entered into the Resident Ticket Ballot for up to 2 x Discounted Adult Weekend Tickets and 2 x Discounted Children tickets.

Category 3 discounted tickets will be priced at £89.50 + booking fee for a Weekend Ticket.

Each household can receive a Maximum of 2 Adult and 2 Children tickets (5-12 years or 4 & under).

 

CATCHMENT AREA MAP

The Application Process

Households that fall within the Category 1, 2 or 3 catchment area may apply for 2 adult tickets per household and up to 2 Children (5-12 years or 4 & under). We look at the following criteria when considering which catchment area a household resides in:

  • Your proximity to stages and noise.
  • If you are in an area that we have designated and publicised as a walking route or meeting point.

Once we have assessed whether your address is eligible we will be in touch to allocate your tickets, or for categories 2 & 3, we’ll let you know you’ve been entered into the ballot.

Once applications have closed and we’ve drawn the ballot, we will get in touch with applicants to let them know whether they’ve been successful or not. 

Documentation

Please have copies of the following documents ready to upload to complete your application:

  • 2 x proofs of address dated within the last 3 months – e.g. utility bills, bank statement, council tax etc. Delivery invoices are not accepted.
  • 1 x proof of photo ID – e.g. driving licence, passport.

 

 

Terms and Conditions

  • These tickets are for personal use only.
  • Residents will need to present a valid photographic ID + valid E-Ticket on the day of the festival.
  • All E-Tickets cannot be re-sold on the secondary market. Anyone found to be re-selling their ticket will risk their ticket being cancelled and will be refused entry into the festival site.
  • Those applying within Category 2 & 3 will be entered into a ballot, tickets are not guaranteed.

If you are unsuccessful in the Category 2 ballot, you will have the opportunity to purchase discounted Weekend tickets or receive a pair of free Day tickets to the Day of your choice, subject to availability.

Accessibility