FAQs

Do I Need ID?

Yes – if you wish to purchase alcohol at the event you will be to show proof of age. If you are 14 or over and looking to attend the event without an adult please check out all age restrictions and ID requirements on our ID page.

What are the Age Restrictions?

Anyone under 14 must be accompanied by a responsible adult of 21 + to enter the festival. For more info head to our ID page.

What time do the gates open?

Gates open at 3pm on Friday 31st July and 12pm Saturday 1st and Sunday 2nd. For more info head to our Dates & Times page.

What time is last entry?

Last entry into the festival is 8pm each night.

What time do the headliners finish?

Headliners will finish at 10pm Friday and Saturday, and 9pm Sunday.

Do you offer Accessibility facilities & PA Tickets?

Tramlines prides itself on being an inclusive event, for all info head to our Access page.

Do I have to buy a ticket for a child?

Yes – Children aged 12 and under will need an entry ticket purchasing for them, see all ticket types here.

Do Children need a VIP ticket?

Yes – children will need a VIP upgrade ticket in order to enter the VIP area. Without a VIP upgrade ticket they will not be permitted into the VIP area.

Can I take food and drink into the festival?

No – like most UK Day Festivals, no food or drink is allowed into the event. Each customer can enter with 1 x 500ml sealed bottle of water, there are plenty of water taps to fill your empty bottles.

Can I leave and come back?

If you are a Weekend Entry ticket holder you and re-entre up until 8pm each night. Day Ticket holders cannot re-enter the festival. Last entry is 8pm every night.

Do you have Lost Property? 

There is a dedicated lost property point on site, please report any lost property to them. If you notice it after the festival then please email [email protected]. Remember the more info you give us, the more chance we have of finding it (so if you have a picture of the item, it’s worth attaching that too).

Can I volunteer?

News on volunteering will be coming closer to the event, but we cannot guarantee positions.

Can I bring animals?

In the interests of health and safety only registered assistance dogs are allowed on site.

Can I bring a chair?

In the interests of health and safety no chairs or tables will be permitted.

Can I bring my camera?

Festival-goers will not be permitted to bring professional cameras onsite. Standard compact cameras will be permitted for personal use, though festival-goers will not be able to bring in cameras with either interchangeable lenses or a lens longer than 6 inches. Any camera with a removable lens, a zoom 3x or greater, or 10MP cameras will be deemed to be professional cameras and will not be permitted. Professional photographers and videographers must apply for press accreditation prior to the event.

What do the different ticket tiers mean?

The ticket tiers are just different prices and they do not get you any different access. The only ticket that gets you upgraded access is the VIP upgrade ticket.