Tramlines is a metropolitan day festival, there is no camping at the festival site and accommodation is not included in the price of the ticket.

The ticket tiers are just different prices and they do not get you any different access. The only ticket that gets you upgraded access is the VIP upgrade ticket.

Please be aware that there is no readmission to Tramlines Festival after entry, so please plan ahead!

Everything you need will be at the festival, please check out the Festival Facilities section on our Essential Info page. If you have any questions please email [email protected].

As with our previous editions, in line with our 2024 Gold Status award from Attitude is Everything access customers will be able to make specific arrangements with the access manager should they need to leave and re enter the festival. You can contact them by emailing: [email protected]

Those with unforeseen or emergency circumstances during the weekend should speak to staff at the Customer Service tent. The Customer Service Team will also make arrangements for parents who need to take children home and wish to return to site on their own later, or alternatively pick up their children from school and bring them into the festival. The Customer Service tent is located near the Middlewood Road entrance.

NB Those permitted to re-enter the site will be able to do so once, subject to the same entrance procedures as first arrival and will have to be back on site before the gates close for all ticket holders at 19:30.

Anyone 16 or over is welcome to attend the festival on their own without an adult, however, you will be asked to show proof of age on entry to access the event. Anyone under the age of 16 must be accompanied by a responsible adult at all times.

 We accept the following forms of ID:

• Your current passport – photocopies are accepted to gain entry but NOT to purchase alcohol at the bars.
• Your UK Driver’s Licence or Provisional Licence
• Citizen Card
• Please note we cannot accept other forms of ID.  Photocopies will only be accepted to gain entry but the real document will have to be shown to purchase alcohol.

Challenge 25 

A challenge 25 policy will be in place for all alcohol sales on site. If you look under 25, you will need valid ID to be served alcohol.

If you are unable to locate your confirmation email, enter your email address under the Forgotten Details section at the bottom of the page here. See Tickets will send you the details of any orders linked to that email which will then take you through to the customer service area and you can track your order. Please ensure this email matches the email address you entered on your booking.

E-tickets will be sent out approximately 7-10 days prior to the event, so they won’t be in your inbox yet.

No, all tickets are e-tickets and will be sent to the lead booker’s email address around 7-10 days prior to the event.

Tickets will be sent out around 7-10 days prior to the event to the lead booker’s email address. Please be sure to print your tickets out to prevent delays at the gate.

Yes, Tramlines prides itself on being an inclusive event, for all info head to our Accessibility page HERE.

Yes – Babies and children aged 12 and under will need an entry ticket.

Yes – Children will need a VIP Weekend or upgrade ticket in order to enter the VIP area.

Visit our lineup page for more!

Gates will open from 12pm (midday) each day.

Last entry into the festival is 7:30pm each night.

Headliners will finish at 10:15pm Friday and Saturday, and 9:15pm Sunday.

You will need a valid Photo ID (18+) to purchase alcohol at our Bars. If you are 16 or over and looking to attend the event without an adult you will need ID to gain entry, please check out all age restrictions and ID requirements on our Essential Info page.

No – like most UK Day Festivals, no food or drink is allowed into the event. Each customer can enter with 1 x 500ml sealed bottle of water or an empty refillable water bottle. There are plenty of water taps to fill your empty bottles.

Please be aware that there is no readmission to Tramlines Festival after entry, so please plan ahead!

Everything you need will be at the festival, please check out the Festival Facilities page for more info. If you have any questions please email [email protected].

As with our previous editions, in line with our 2024 Gold Status award from Attitude is Everything access customers will be able to make specific arrangements with the access manager should they need to leave and re enter the festival. You can contact them by emailing: [email protected]

Those with unforeseen or emergency circumstances during the weekend should speak to staff at the Customer Service tent. The Customer Service Team will also make arrangements for parents who need to take children home and wish to return to site on their own later.

NB Those permitted to re-enter the site will be able to do so once, subject to the same entrance procedures as first arrival and will have to be back on site before the gates close for all ticket holders at 19:30.

We have a dedicated lost property stand at the event, please report any lost items to our friendly team at the Customer Service Tent.

In the interest of health and safety only assistance dogs are allowed on site.

In the interests of health and safety no chairs or tables will be permitted.

Yes, however, festival-goers are not be permitted to bring professional cameras onsite. Standard compact cameras will be permitted for personal use, though festival-goers will not be able to bring in cameras with either interchangeable lenses or a lens longer than 6 inches. Professional photographers and videographers must apply for press accreditation prior to the event.

Yes, please visit the ‘join the team‘ page for more info!

An open letter from the Tramlines Team

Like so many of you in Sheffield and beyond, the team here at Tramlines has been following with horror the appalling situation in Gaza and the unconscionable treatment of its people by the government of Israel. The International Court of Justice has ruled that Israel is in breach of humanitarian laws including, plausibly, on genocide. We would like to publicly add our voices to the calls for an immediate end to their military action, the unrestricted resumption of vital aid deliveries and adherence to international law.

We’re far from being experts, and we know there will be debate about why we are commenting on this now, or even if we should. Some will see this subject as outside our ‘lane’, others will think we’re not saying enough.

As a team, right now, we simply want to see an end to the suffering of the Palestinian people and stand with those demanding their fair treatment as the starting point for long term peace in the region.

Our own discussion of this issue has been brought into sharp focus by recent questions around the ownership of a company called Superstruct, who became our partner in Tramlines in 2019. For those who don’t know, Superstruct is a company founded by people with enormous experience of creating and running independent festivals, who invest in teams like ours working hard to give you the best possible festival experiences for a long time to come. In short, we run Tramlines independently as we always have, making our own creative and commercial decisions, and they can offer help when we need it.

We recently found out that a fund who invested in Superstruct in 2024 has separate investments which have been criticised as unethical. We want to make it clear to everyone that such associations are directly in opposition to our ethos, aims and values. While we have no control over the decisions made by outside investors in Superstruct, we will continue to use our platform to make our position heard and understood.

We wanted you to hear about this from us first. It is important for us to be clear about where your money goes when you buy a ticket for Tramlines. We can absolutely reassure you that your ticket pays for the festival and artists you love, the incredible staff and freelancers who put on the show every year and our Tramlines Trust community initiatives here in Sheffield. If there’s a profit, it remains entirely within Superstruct, for the development of their festivals and nothing else.

Thank you for your support over all these years and we can’t wait to see you at Hillsborough Park in July.

Love,

The Tramlines Team.