Access

2020 Access Applications are now open, please complete your access application by clicking here

Access is extremely important to us at Tramlines and all events should be accessible for all to enjoy. This year one of the Tramlines team’s main goals is to strive towards being certified by Attitude is Everything.

As a festival we think all events should be accessible and we know that to truly champion accessibility and be one of the industry standard bearers, we need to strive improve year on year and continue to meet all the needs and requirements of all our customers. This is something we are fully committed to do.

Accessible Facilities at Tramlines 2020

  • Designated Access Team to assist customers on site
  • Access Car Park within close proximity of the Main Arena
  • Accessible Viewing Platform at the Main Stage, T’other Stage and Library Stage
  • Accessible and Standard Toilet Facilities
  • Charging Points for Electric Scooters and Wheelchairs at all viewing platforms
  • Medical Fridge to store medication during your stay.
  • Assistance Dogs are welcome on site with advance notice, please email [email protected]
  • PA Ticket Scheme
  • Strobe Lighting

Please be aware strobe lighting will be used in many artist’ sets. There will not be a warning immediately before a period of strobe lighting.

How to book Access Facilities:

1. Purchase your tickets for Tramlines via our Booking Platform: www.tramlines.org.uk/tickets If you are applying for our PA Ticket Scheme please DO NOT purchase a ticket for the person acting as your PA as this is allocated once your application is approved by the Access Team.
2. Complete the Access Application form HERE. Please include your valid ticket reference number and submit your supporting documents in this form.
3. Once submitted, we will endeavour to respond within 5 working days to confirm the status of your request.

If your request has been accepted, you will receive a confirmation email from the Access Team. Closer to the festival we will send you an Access Information Pack which will have all the information you require about our accessible facilities.

 

Access applications close on Friday 26th June 2020.

Submitting supporting documents
As part of your request for accessible facilities, we require a scan or digital photo of one of the following pieces of evidence:

  • Both sides of your Blue Badge
  • Confirmation letter showing receipt of the mobility component of PIP or DLA dated within the last 12 months
  • Document of registration as severely sight impaired (blind)
  • Recognised Assistance Dog ID card
  • Valid Access Card
  • A letter from a Doctor or Medical Professional outlining your requirement for accessible facilities dated within the past 12 months.
  • Please feel free to block-out any personal or confidential information on your supporting evidence.

 

Accessible car parking space

In order to reserve an accessible car parking space on site, please submit a copy of your valid blue badge.

Medication

Tramlines kindly asks that you don’t bring your own food and drink into the Main Arena, however if you have any specific dietary requirements due to health conditions please complete an Access Application to be pre approved by the Access Team. This will avoid confiscation of food and drink in advance of your arrival.

Dietary Requirements

If you require prescriptive medication with you during your time on site, please complete an Access Application to be pre approved by the Access Team. This will ensure that security are aware that you will be bringing this on site. Please ensure all medication is kept in a clear polythene bag as it may need to be inspected upon arrival.

Additional Information

We operate on a case by case basis as we appreciate that everyone has different access requirements and we want everyone to have a great time at Tramlines.

If you have any specific access requirements or wish to submit supporting evidence that is not listed above please complete an Access Application HERE and a member of the Access Team will be in touch.

Working with Attitude Is Everything

Having set up as a pilot project in 2000, Attitude is Everything improves Deaf and disabled people’s access to live music by working in partnership with audiences, artists and the music industry. They are now a fully independent charity and encourage events’ producers to go beyond the legal obligations, providing a fair and equal service to their Deaf and disabled customers. Our access team have worked tirelessly to ensure we have the best access possible to all customers and meet the Attitude is Everything criteria.

Contact

If you have any questions relating to Access at Tramlines festival please email [email protected] which is live 9am-5pm Mon – Fri we aim to get back to all enquiries within 48 hours.