ACCESSIBILITY
Applications for access are OPEN! Please click here to apply:
To speak to our Access Team, please contact [email protected].
Accessibility is a core part of Tramlines. We’re proud to have been re-awarded Gold Status by Attitude is Everything for our commitment to making the festival accessible for everyone.
Accessible
Facilities
Dedicated Access Team on site
Access Car Park close to the Main Arena (subject to availability)
Viewing Platforms at Main, T’other and Leadmill Stages (subject to availability)
Accessible and Standard Toilets
Changing Place unit
Charging points for electric scooters and wheelchairs
Medical fridge for storing medication
Assistance dogs welcome (email us with any questions)
PA Ticket Scheme
Hearing loops at Access Reception, Main Bar and Box Office
Additional Information
Strobe Lighting
Strobe lighting will be used during some performances. There will be no specific warnings before use.
Accessible Parking
To reserve an accessible parking space, complete the Access Application and include a copy of your valid Blue Badge.
Dietary Requirements
If you need to bring food or drink for medical reasons, please complete an Access Application for pre-approval before arriving on site.
Medication
If you require prescribed medication, include this in your Access Application. Medication should be kept in a clear polythene bag for inspection if needed.
Personal Requirements
We consider all access requests on a case-by-case basis. Please include any supporting documents with your Access Application.
How To Book Accessible Facilities
Purchase your tickets for Tramlines via our Ticket Page. If you are applying for our PA Ticket Scheme please DO NOT purchase a ticket for the person acting as your PA as this is allocated once your application is approved by the Access Team.
Complete the Access Application form. Please include your valid ticket reference number and submit your supporting documents in this form.
Once submitted, we will endeavour to respond within 5 working days to confirm the status of your request.
If your request has been accepted, you will receive a confirmation email from the Access Team. Closer to the festival we will send you an Access Information Pack which will have all the information you require about our accessible facilities.
Submitting Important Documents
As part of your request for accessible facilities, we require a scan or digital photo of one of the following pieces of evidence:
Both sides of your Blue Badge.
Confirmation letter showing receipt of PIP or DLA dated within the last 12 months (If your confirmation letter is not within this time period but is still applicable please upload).
Document of registration as severely sight impaired (blind).
Valid Access Card.
A letter from a Doctor or Medical Professional outlining your requirement for accessible facilities dated within the past 12 months.
Please feel free to block-out any personal or confidential information on your supporting evidence.
Working with Attitude Is Everything
Having set up as a pilot project in 2000, Attitude is Everything improves Deaf and disabled people's access to live music by working in partnership with audiences, artists and the music industry. They are now a fully independent charity and encourage events' producers to go beyond the legal obligations, providing a fair and equal service to their Deaf and disabled customers. Our access team have worked tirelessly to ensure we have the best access possible to all customers and meet the Attitude is Everything criteria.
Contact
If you have any questions relating to Access at Tramlines festival or would like to book via telephone please email [email protected]
